NDIS Information & Funding
Clear information to help you feel confident about accessing the supports you need.
Brain Buddy is a registered NDIS provider supporting children, adults and families through Positive Behaviour Support, Psychology and Early Childhood Intervention.
We welcome self-managed, plan-managed and NDIA-managed participants, subject to service suitability, available funding and current NDIS requirements.
The National Disability Insurance Scheme (NDIS) provides eligible people with disability with funding to access reasonable and necessary supports that relate to their disability and help them work towards their individual goals.
Every NDIS plan is different. The supports you can access will depend on your individual goals, support needs, available funding and how your plan is managed.
Brain Buddy works with NDIS participants and their support networks to provide personalised, evidence-based supports that promote independence, build capacity and support meaningful participation in everyday life.
As a registered NDIS provider, Brain Buddy has met the relevant registration requirements of the NDIS Quality and Safeguards Commission and can deliver approved supports within our areas of registration. Our core NDIS services include:
Registered NDIS Provider
Meeting the NDIS Quality and Safeguards Commission's registration requirements.
Working with participants, families and support teams to better understand behaviours, develop practical strategies and build skills that promote independence, wellbeing and quality of life.
Learn more about Positive Behaviour SupportEvidence-based psychological supports tailored to each participant's disability-related needs, individual goals and everyday functioning.
Learn more about PsychologySupporting children aged 0–9 years with developmental delay or disability, while working alongside families and carers to strengthen development, participation and independence.
Learn more about Early Childhood InterventionThere are three main ways NDIS funding can be managed. Your plan may use one option or a combination of options — this affects how providers are paid and what we'll need before your supports begin.
You manage your NDIS funding.
You — or your nominee — manage payments and financial records. Brain Buddy will generally invoice you directly, and you claim eligible expenses from your plan funding.
Your plan manager takes care of provider payments.
Brain Buddy sends eligible invoices to your nominated plan manager, who processes payment using the appropriate funding from your plan.
The NDIA manages payments to your providers.
As a registered provider, Brain Buddy can support NDIA-managed participants for eligible services, submitting claims through the NDIS provider system following delivery.
Depending on your individual plan, goals and available funding, Brain Buddy services may be accessed through relevant NDIS support categories.
May be funded through relevant behaviour support or capacity-building categories where included and appropriate to the participant's plan.
May be funded where psychological support relates to a participant's disability support needs, functional capacity and NDIS goals.
May be accessed through applicable early childhood or capacity-building funding, depending on the child's plan and individual support needs.
Important: NDIS support categories, pricing arrangements, funding rules and claiming requirements can change. Having NDIS funding does not automatically mean a particular service will be funded. Please confirm available funding with your plan manager, Support Coordinator, NDIA contact or the Brain Buddy intake team before services begin.
Clear expectations from the beginning.
Before supports begin, Brain Buddy will provide clear information about the services you've agreed to receive. The purpose is simple — to make sure everyone understands what has been agreed and feels informed and comfortable before support begins.
The supports being provided
Fees and payment arrangements
Appointment and cancellation requirements
Participant and provider responsibilities
Privacy and consent
How to give feedback or make a complaint
How your services can be changed or ended
Clear process on complaint resolution
Do you accept self-managed NDIS participants?
+Yes. Brain Buddy welcomes self-managed participants, subject to service suitability and appropriate funding being available within your plan.
Do you accept plan-managed participants?
+Yes. If your funding is plan-managed, we'll work with you and your nominated plan manager to arrange invoicing for eligible services.
Do you accept NDIA-managed participants?
+Yes. As a registered NDIS provider, Brain Buddy can support NDIA-managed participants for eligible services covered by our registration and the participant's available funding.
I'm not sure how my NDIS funding is managed. Can you help?
+Yes. Our intake team can help you identify the information we need to get started. You can also check your NDIS plan or speak with your plan manager, Support Coordinator or NDIA contact.
Do I need a referral?
+This can depend on the service you're accessing and your individual circumstances. Get in touch with our team and we'll explain what information or documentation may be required.
Navigating NDIS plans, funding and services can sometimes feel complicated. You don't need to have everything figured out before getting in touch — our intake team can explain what's required and help determine whether our services are suitable for your needs.
Positive Behaviour Support, Psychology and Early Childhood Supports for NDIS participants and families across Melbourne.
● NDIS Registered ProviderPhone (03) 9851 8200
Email [email protected]
Fax (03) 9017 8920
Locations
Suite 502, 1 Princess Street, Kew 3101
90 David Street, Dandenong, 3175
© 2026 Brain Buddy. All rights reserved.
